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VoIP makes easy some things that are usually difficult or sometimes impossible with traditional phone networks.
VoIP is an acronym for Voice Over Internet Protocol, or in more common terms, phone service over the Internet.
Incoming phone calls are automatically routed to your VoIP phone where ever you plug it into the network. Take your VoIP phone with you on a trip and anywhere you connect it to the internet, you’ll be able to receive your incoming calls.
Eliminate the cost and free up some office space. By storing all hardware and communications data at multiple secure offsite locations, there’s no need to use your own valuable office space for phone hardware and data storage.
Full PBX capabilities, without the maintenance and labor contracts. PBX capabilities help manage calls between internal users like taking incoming calls and sending them to the correct extensions or connecting calls to answering services.
Using IntelliVoice means you don’t have to worry about maintenance costs. We cover all maintenance for equipment during the term of your contract. As long as there is no physical damage, we will either fix or replace the device.
Call center agents using VoIP phones can easily work from anywhere with a good internet connection
By keeping all equipment in a secure offsite location, Hosted VoIP is not affected in the event of a complete site failure or disaster. You’ll still be able to manage your PBX services in order to ensure zero client calls are missed. Hosted VoIP can even use a cellular connection to make calls. This flexibility means you can move the system if necessary by simply taking your phones to a new site with an internet connection.
Technology has come so far and is so advanced that utilizing VoIP technology keeps your business current with better sound quality all while spending less money. Over the past decade major improvements have been made to VoIP technology making it the preferred method.
The question then becomes, which VoIP provider should you be using?
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